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PRIVACY & COOKIE POLICY

1. Data Controller

Castlab Solutions OÜ
Registry code: 17448897
Harju maakond, Tallinn, Kesklinna linnaosa, Viru väljak 2, 10111
Email: castlabsolutions@gmail.com

2. Legal Basis

Personal data is processed in accordance with:

  • Regulation (EU) 2016/679 (GDPR)

  • Estonian Personal Data Protection Act

3. Data Collected

We may collect:

  • Contact details (name, email, phone)

  • Company information

  • Billing details

  • Technical project files

  • Website usage data

We do not collect sensitive personal data.

4. Purpose of Processing

Data is processed for:

  • Preparing quotations

  • Executing contracts

  • Accounting and tax compliance

  • Customer communication

  • Improving website functionality

5. Legal Grounds

Processing is based on:

  • Contract performance

  • Legal obligations

  • Legitimate business interest

  • Consent (where required)

6. Data Retention

Accounting data is retained as required by Estonian law (typically 7 years).

Other personal data is retained only as long as necessary for business purposes.

7. Data Sharing

We may share data with:

  • Accounting providers

  • Logistics partners

  • IT service providers

  • Authorities when legally required

We do not sell personal data.

8. Data Subject Rights

Under GDPR, individuals have the right to:

  • Access their data

  • Request correction

  • Request erasure

  • Restrict processing

  • Object to processing

  • Data portability

Complaints may be filed with the Estonian Data Protection Inspectorate.

9. Cookie Policy

Our website uses cookies to:

  • Ensure proper website functionality

  • Analyze traffic and user behavior

  • Improve performance

Cookies may include:

  • Essential cookies

  • Analytics cookies

  • Functional cookies

Users may manage cookie preferences through their browser settings or cookie consent banner.

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